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Strategic Renewal

Business Transformation

Case Study

Client:

Fortune 1000 Industrial

Situation:

Client in middle of SAP implementation in the Western Hemisphere markets. Implementation was behind schedule and the Go Live dates were missed twice. Working with a IT consulting major.

WWG engaged with the mission to ensure seamless implementation, Go-Live on target date and drive transformation of people and processes. New CEO coming on board.

Action:

Conducted a deep dive diagnostic and established a scorecard on Current State vs. Best Practices around four key success factors: Program Governance, Program Management, Data Integrity and Change Management

Created new Branding initiative to align the stakeholders

Took over project governance and program management

Rebuilt and implemented a robust training and change management plan

Result:

WWG realigned PMO and course corrected the ERP Transformation Initiative to Go-Live on target date; improved all key success factors of scorecard avoiding $millions in direct and indirect cost overruns

Evaluated and Prioritized all IT Initiatives. Recommended

  • 21 / 76 initiatives will continue

  • 55 / 76 on Hold for further review

Recommended, built use case and piloted a new software as a tool for rapid implementation of SAP workflows

Successful implementation and change management led to improvements across the board for the client which not only saw its net promoter scores improve but also enhanced the productivity and morale of internal stakeholders. The ROI exceeded the expectations of the original business case.

A Customized Scorecard For Business Transformation

Current State vs. WWG Impact vs. Best Practice

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